Our website address is: https://harvestfishandpet.com.
Throughout the site, the terms “we”, “us” and “our” refer to Harvest Fish & Pet (own by HARVEST FISH & PET SDN. BHD). Harvest Fish & Pet collects, uses, maintains and discloses information collected from customers (each, a “Customer”) of the www.harvestfishandpet.com website (“Site”). This privacy policy applies to the Site and all products and services offered by Harvest Fish & Pet.
SECTION 1 – PERSONAL IDENTIFICATION INFORMATION
We may collect personal identification information from Customers in a variety of ways, including, but not limited to, when Customers visit our site, register on the site place, order checkout, fill out a form, subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Customers may be asked for, but not limited to, as appropriate, name, email address, mailing address and phone number.
We will collect personal identification information from Customers only if they voluntarily submit such information to us. Customers can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Please be assured that we do not store your credit or debit card information on our system. Your payment details are taken via our assigned payment gateway portal which is encrypted and the information will not be passed to us.
SECTION 2 – NON-PERSONAL IDENTIFICATION INFORMATION
We may collect non-personal identification information about Customers whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Customers means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
SECTION 3 – WEB BROWSER COOKIES
Our Site may use “cookies” to enhance Customer experience. Customer’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Customer may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
SECTION 4 – HOW WE USE COLLECTED INFORMATION
Harvest Fish & Pet collects and uses Customers personal information for the following purposes:
To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs.
To improve our Site
We continually strive to improve our website offerings based on the information and feedback we receive from you.
To process transactions
We may use the information Customers provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
To administer a content, promotion, survey or other Site feature
To send Customers information they agreed to receive about topics we think will be of interest to them.
To send periodic emails
The email address Customers provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/ or other requests or questions. If Customer decides to opt-in to our newsletter, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the Customer would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or Customer may contact us via our Site.
SECTION 5 – HOW WE PROTECT YOUR INFORMATION
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Customers happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
SECTION 6 – THIRD PARTY WEBSITES
Customers may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.
SECTION 7 – CHANGES TO THIS PRIVACY POLICY
Harvest Fish & Pet has the discretion to update this privacy policy at any time. When we do, revise the updated date at the bottom of this page. We encourage Customers to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
SECTION 8 – YOUR ACCEPTANCE OF THESE TERMS
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
SECTION 9 – CONTACTING US
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us.
Privacy policies updated on: 1st August 2021
